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Contact Us

Whether you have questions about our personal banking accounts, our business or commercial finance solutions, or our corporate office, we’re here to help. Contact us today to bank like you.

Personal (including home loans)

Customer contact center

Please be aware that due to high call volume, we are experiencing long wait times to speak with a CIT Bank representative. Check out our FAQs for answers to our most-asked questions.

In observance of the Veteran’s Day Holiday,  CIT Bank’s Customer Contact Center will be closed on Monday November 11th  

See FAQs
To submit forms

To upload forms to your document center, sign in to your CIT Bank account. Then click on more and customer service to access your document center.

Mail forms to: 
CIT Bank, N.A. 
P.O. Box 7056 
Pasadena, CA 91109-9699

For home loan questions

Call: 800-217-6629
Monday through Friday: 9:00 a.m. — 8:00 p.m. (ET) 
Closed weekends and holidays

Questions about a new or existing account?

Call: 855-462-2652 (within U.S.) 
626-535-8964 (outside U.S. - toll call) 
Fax: 866-914-1578

Monday through Friday: 8:00 a.m. — 9:00 p.m. (ET) 
Saturday: 9:00 a.m. — 5:00 p.m. (ET) 
Sunday: 11:00 a.m. — 4:00 p.m. (ET)

Corporate headquarters

CIT Bank, N.A. 
75 North Fair Oaks Ave 
Pasadena, CA 91103


Customer service information:

Small Business Solutions (Direct Capital)

155 Commerce Way
Portsmouth, NH 03801

Main: 866-777-0117
Fax: 800-875-0312

Customer Service

Other Equipment Finance Customer Service

888-204-0799 (voice menu system)
888-899-0497 (live operator)



General Inquiries

Media & Investor Contacts

Media Contacts
Investor Contacts

Technical Support

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Our commitment to accessibility

Web Content Accessibility Guidelines

CIT is dedicated to serving persons with disabilities. With this goal in mind, CIT is currently working to meet the website usability and design requirements set forth in Web Content Accessibility Guidelines 2.0 Level AA recommended by the World Wide Web Consortium (W3C).