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Our Values

At CIT, we uphold a set of values that guides our employees in the work they do each day and frames the standard for our business practices looking forward.


Be personally responsible for resolving issues with a sense of urgency, including escalating when necessary.


Strive to work and act as one CIT. Focus on teamwork and open communication to promote CIT’s growth and success.

Customer focused

Focus on our customers to provide exceptional service. Understand external and internal customer needs better than anyone else. Identify opportunities or innovative solutions to meet customer needs.

High performing

Strive for excellence and pursue activities that are aligned with our corporate strategy. Constantly raise the bar and take the initiative to make improvements, simplifying wherever possible.

Risk disciplined

Ensure our decisions balance risk and returns with appropriate risk tolerance, working within the established governance framework to grow the business.

Straight talk

Communicate candidly amongst all employees in a direct, constructive, and respectful manner. Be transparent in resolving issues and ensuring alignment to our corporate strategy.

Diversity & inclusion

CIT is committed to ensuring diversity and inclusion in our organization at all levels. We believe that more perspectives bring greater innovation, and are proud to welcome a diverse set of viewpoints.

Explore diversity & inclusion
Human Rights Campaign's Best Places to Work for LGBTQ Equality
Forbes Best Midsize Employers

Forbes Best Midsize Employers

CIT was ranked one of America’s Best Midsize Employers for 2018 by Forbes. We’re proud to be one of the companies employees like best. We believe our values and culture of inclusivity contribute to this success.