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CIT Bank
Customer Service

Let us know how we can help you.

Online and Mobile Banking

Sign in to your account online and send us a secure email or access mobile banking. 24 hours a day, 7 days a week.

Contact Us

Customer contact center

Please be aware that due to high call volume, we are experiencing long wait times to speak with a CIT Bank representative. Check out our FAQs for answers to our most-asked questions.

In observance of Martin Luther King Jr Day, CIT Bank’s Customer Contact Center will be closed on Monday January 20th.        

    See FAQs
    To submit forms

    To upload forms to your document center, sign in to your CIT Bank account. Then click on more and customer service to access your document center.

    Mail forms to: 
    CIT Bank, N.A. 
    P.O. Box 7056 
    Pasadena, CA 91109-9699

    For home loan questions

    Call: 800-217-6629
    Monday through Friday: 9:00 a.m. — 8:00 p.m. (ET) 
    Closed weekends and holidays

    Questions about a new or existing account?

    Call: 855-462-2652 (within U.S.) 
    626-535-8964 (outside U.S. - toll call) 
    Fax: 866-914-1578

    Hours
    Monday through Friday: 8:00 a.m. — 9:00 p.m. (ET) 
    Saturday: 9:00 a.m. — 5:00 p.m. (ET) 
    Sunday: 11:00 a.m. — 4:00 p.m. (ET)

    Corporate headquarters

    CIT Bank, N.A. 
    75 North Fair Oaks Ave 
    Pasadena, CA 91103